Privacy Policy

1. Introduction

12 Brands LLC - FZ ("we," "our," or "us") operates investindubai.app and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We collect several types of information from and about our users:

2.1 Personal Information

• Name and contact information (email address, phone number)
• Investment preferences and budget information
• Communication history and correspondence with our team
• Any other information you voluntarily provide through forms or inquiries

2.2 Automatic Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services and respond to your inquiries
• To match you with suitable off-plan property investment opportunities
• To communicate with you about properties, updates, and promotional offers
• To improve our website functionality and user experience
• To analyze usage patterns and optimize our services
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure website security

4. Information Sharing and Disclosure

We may share your information with:

4.1 Property Developers

We share your contact information and investment preferences with relevant property developers to facilitate your property search and investment process.

4.2 Service Providers

Third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These providers have access to personal information only to perform their functions and are obligated to maintain confidentiality.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for website operation
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at info@12brands.com

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites, including property developer sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Marketing Communications

With your consent, we may send you marketing communications about property opportunities, market updates, and promotional offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at hello@investindubai.app
• Updating your communication preferences in your account settings

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: 12 Brands LLC - FZ
Legal Inquiries: info@12brands.com
Customer Support: hello@investindubai.app
Website: investindubai.app

15. Compliance

We are committed to complying with applicable data protection laws in the United Arab Emirates and internationally. This Privacy Policy is designed to meet requirements under UAE data protection regulations and international standards including GDPR where applicable.